Privacy Policies

NOTICE OF PRIVACY PRACTICES
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

OUR COMMITMENT TO YOUR PRIVACY
Adjust + Align ("we," "us," or "our Practice") is committed to protecting the privacy of your health information. We are required by law — including the Health Insurance Portability and Accountability Act (HIPAA) and California's Confidentiality of Medical Information Act (CMIA) — to maintain the privacy of your Protected Health Information ("PHI"), to provide you with this Notice of our legal duties and privacy practices, and to follow the terms of the Notice currently in effect.

HOW WE MAY USE AND DISCLOSE YOUR HEALTH INFORMATION

A. For Treatment
We may use your PHI to provide chiropractic adjustments, physical rehabilitation, therapeutic massage, and nutritional counseling. We may share your information with other healthcare providers involved in your treatment, such as your primary care physician or specialists, to coordinate your care.

B. For Payment
We may use and disclose your PHI to bill and collect payment for the services we provide to you. This includes submitting claims to your health insurance company or other payer.

C. For Health Care Operations
We may use and disclose your PHI for our health care operations, such as quality assessment, training of staff, and other business management activities necessary to run our practice.

D. Other Permitted Uses and Disclosures
We may also use or disclose your PHI without your authorization for the following purposes:

  • As required by law, including reporting to public health authorities

  • To report abuse, neglect, or domestic violence to appropriate authorities

  • For health oversight activities by government agencies

  • In response to a court or administrative order, subpoena, or other lawful process

  • To coroners, medical examiners, or funeral directors as permitted by law

  • For organ donation purposes

  • For certain research activities, under strict conditions

  • To avert a serious and imminent threat to health or safety

  • For workers' compensation or similar programs

  • To the U.S. military or national security agencies as required


USES AND DISCLOSURES REQUIRING YOUR AUTHORIZATION
Other uses and disclosures of your PHI not described above will be made only with your written authorization. Under California law (CMIA), we will not share your medical information with employers, marketers, or for most research purposes without your explicit written consent. You may revoke any authorization you provide at any time, in writing, except to the extent we have already acted in reliance on it.


YOUR RIGHTS REGARDING YOUR HEALTH INFORMATION
You have the following rights with respect to your PHI:

  • Right to Inspect and Copy: You have the right to inspect and obtain a copy of your medical records. We may charge a reasonable fee for copies. California law generally requires we provide access within 15 business days of your request.

  • Right to Amend: You may request that we amend information in your record if you believe it is incorrect or incomplete. We may deny your request under certain circumstances.

  • Right to an Accounting of Disclosures: You may request a list of certain disclosures we have made of your PHI in the past six years (HIPAA) or five years (California).

  • Right to Request Restrictions: You may ask us to restrict how we use or disclose your PHI. We are not required to agree, except that we must honor a request to restrict disclosure to a health plan if you have paid for the service out-of-pocket in full.

  • Right to Confidential Communications: You may request that we contact you only in a specific way (e.g., only by mail to a specific address). We will accommodate reasonable requests.

  • Right to a Paper Copy of This Notice: You may request a paper copy of this Notice at any time, even if you received it electronically.

  • Right to Be Notified of a Breach: You have the right to be notified in the event of a breach of your unsecured PHI.


CALIFORNIA-SPECIFIC PRIVACY RIGHTS
California's Confidentiality of Medical Information Act (CMIA) provides you with protections beyond HIPAA. Specifically, we will not sell, share, or otherwise use your medical information for marketing purposes without your explicit written authorization. We will not disclose your records to your employer without your consent except as required by law. In the event of a conflict between HIPAA and the CMIA, we will apply whichever standard affords you greater privacy protection.

COMPLAINTS
If you believe your privacy rights have been violated, you may file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights (OCR) at www.hhs.gov/ocr

 or by calling 1-800-368-1019. You may also file a complaint with the California Medical Board. We will not retaliate against you in any way for filing a complaint.

CHANGES TO THIS NOTICE

We reserve the right to change the terms of this Notice at any time and to make the revised Notice effective for all PHI we maintain, including information created or received before the change. We will post the current Notice in our office and on our website. You may request a copy of the current Notice at any visit.

SMS Privacy Policy

Effective Date: February 16, 2026

A. Introduction
Adjust + Align ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information.

B. Information We Collect
a. Personal Information: When provided voluntarily by individuals, we may collect personal information such as names, addresses, email addresses, and phone numbers.

b. Non-Personal Information: For statistical purposes, we may also collect non-personal information such as browser type, operating system, and IP address.


C. How We Use Your Information
a. We may use the collected information for purposes, including but not limited to:

i. Providing and personalizing our services.

ii. Processing transactions and delivering products.

iii. Sending periodic emails related to your orders or inquiries.

D. Disclosure of Information
a. We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as set forth in this Privacy Policy.

E. Third-Party Service Providers
We may share information with third-party service providers who assist us in operating our website, conducting our business, or servicing you.

F. Legal Compliance
We may disclose information when required by law or in response to lawful requests by public authorities. Data disclosure laws vary between countries, and even within countries, they can be subject to federal, state/provincial, and local regulations. In the United States and Canada, data disclosure laws encompass a combination of federal and provincial/state regulations. I'll provide you with a brief overview of the major federal laws in both countries.


United States:
1. Federal Trade Commission Act (FTC Act):
a. Overview: The FTC Act broadly prohibits unfair and deceptive practices in commerce, including the unauthorized disclosure of personal information.
b. Enforcement: The Federal Trade Commission (FTC) enforces the FTC Act.


2. Gramm-Leach-Bliley Act (GLBA):
a. Overview: Primarily applicable to financial institutions, GLBA requires these institutions to protect the privacy and security of consumer financial information.
b. Enforcement: Various federal agencies, including the FTC, have enforcement authority.


3. Health Insurance Portability and Accountability Act (HIPAA):
a. Overview: Applies to protected health information held by covered entities and their business associates. It sets standards for the privacy and security of health information.
b. Enforcement: The Department of Health and Human Services (HHS) is responsible for enforcing HIPAA.

4. Children's Online Privacy Protection Act (COPPA):
a. Overview: COPPA regulates the online collection of personal information from children under 13. It requires obtaining parental consent.
b. Enforcement: The FTC enforces COPPA.

5. California Consumer Privacy Act (CCPA):
a. Overview: State-level legislation granting California residents specific privacy rights and imposing obligations on businesses handling their personal information.
b. Enforcement: The California Attorney General can enforce the CCPA.


Canada:
1. Personal Information Protection and Electronic Documents Act (PIPEDA):
a. Overview: Applies to private-sector organizations engaged in commercial activities. It regulates the collection, use, and disclosure of personal information.
b. Enforcement: The Office of the Privacy Commissioner of Canada (OPC) oversees PIPEDA compliance.

2. Provincial Legislation:
a. In addition to PIPEDA, some provinces have their own privacy legislation. For example, Alberta and British Columbia have their own private-sector privacy laws.

Please be advised these laws are subject to change, and new regulations may be introduced. Always consult with legal professionals to ensure compliance with the latest data disclosure laws that apply to your specific circumstances.

G. Cookies and Tracking Technologies
a. We use cookies to enhance your experience on our website. You can control cookies through your browser settings.

H. Your Choices
a. You have the right to access, correct, or delete your personal information. To do so, please contact us at officemanager@adjustandalignla.com.

I. Security
a. We implement reasonable security measures to protect your information. However, no method of transmission over the Internet or electronic storage is completely secure.

J. Changes to this Privacy Policy
a. We reserve the right to update this Privacy Policy at any time. Changes will be effective immediately upon posting to the website.

K. Contact Us
a. If you have any questions or concerns about this Privacy Policy, please contact us at officemanager@adjustandalignla.com.

SMS Terms and Conditions

  1. Users can expect to receive messages regarding chiropractic appointment details, reminders, and limited-time discounts and promos when they opt in.

  2. You can cancel the SMS service at any time. Just text "STOP" to the short code. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.

  3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at admin@adjustandalignla.com

  4. Carriers are not liable for delayed or undelivered messages

  5. As always, message and data rates may apply for any messages sent to you from us and to us from you. You will receive messages occasionally. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  6. If you have any questions regarding privacy, please read our privacy policy: https://www.adjustandalignla.com/privacy-policy